[Video] Using STAMP: What I learned from a Webinar screw-up

video Apr 21, 2017

This is just a quick selfie-video with my whiteboard showing a quick overview of a recent Webinar screw-up, where I begun the Webinar on mute for 10 minutes before I realised my mistake.

#HumanError, or Systemic issue? Watch and find out.

 

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